Please double check your mobile number and click on “Send Verification Code”. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. The mouse is 2. Any item with “FREE Shipping” label on the search and the product detail page is eligible and contributes to your free shipping order minimum. Unfortunately, we do not offer global warranty on our products. Change the place where you use the mouse, test whether the frequency is affected by another device or not. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
|Date Added:||10 March 2014|
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The supported OS is always shown on the package. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. We appreciate your feedback for your Genius product user experience. But if your mouse is a wire mouse, the mouse is broken.
If you have any other questions, contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.
Is there anything I can do? Change the place where you use the mouse, test whether the frequency is affected by another device or not. Should I pay a subscription fee to always have free shipping?
Genius Product Support – NetScroll
However, it cannot be turned on anymore. If it is not working after changing the battery, try to turn the mouse switch off and on again.
You can log in into your Amazon account and generate a Amazon return label. When you have SmartGenius setting problem, how to solve it?
If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with geenius O. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Check if your laptop recognizes the mouse or not in the Device Manager. Please try to change a new gennius first if needed.
If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Netscroll is a plug-n-play device, no driver is required.
The dongle, KB, and mouse require a code pairing process. If yes, there is no need to install a driver. Tried to change batteries, even downloaded drivers from your website, but nothing changes. Is there anything I can do?
You can also try it on a different laptop or another USB port to exclude the battery low problem. Your Mobile number has been verified!
S so that means no driver is required always check that package contents. Please refer to below links first and follow the setting steps. Check if your laptop recognizes the mouse or not in the Device Manager.
Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does omuse work, why? Free Shipping All orders of Enter the code below and hit Verify.
Please hetscroll check your mobile number and click on “Send Verification Code”. What is your global warranty on your products? What can I do?